Shipping Info
Thanks so much for shopping with us. We aim to get your order to you asap.
-
Where we Ship
We proudly deliver to every corner of Australia – from capital cities to rural townships and remote communities. (At this time, international shipping is not available)
-
Shipping Rates
We aim to keep shipping simple.
- Standard Shipping (orders under $100): $11.95
- Standard Shipping (orders $100+): FREE
- Express Shipping (small to medium packages): $19.95
- Express Shipping (large or bulky items): $39.95
Shipping rates are calculated at checkout based on your order value and item type.
-
Delivery Partners
We use a trusted mix of Australia Post and reliable courier services to get your order to you safely and efficiently.
Tracking details will be provided as soon as your order has been dispatched.
-
Shipping Timeframes
We dispatch orders as quickly as possible and aim to get your toys on their way within 1–2 business days.
However, please note that shipping times are not guaranteed and may vary due to carrier delays or peak periods.
-
For our Locals
If you live within the immediate Swan Hill area, we would love to support you further by offering free delivery. If you're unsure if you meet our criteria, please get in touch.
-
Other
Fig Supports does not post any orders on weekends or Public Holidays. But will be sent at the next normal business day. Please be patient as we will send all shipping info once we have sent off your order
Fig Supports is not liable for delivery delays once your order is with Australia Post or our courier partners, but we’re always here to help if something goes wrong. Please touch base with Australia Post first for tracking